Why people can get so cruel?

Today is my birthday. I should be happy but I am a little sad. I was very sad yesterday. Thanks to all well wishes received from family and friends, my spirit is up again.

I always think that Malays are very curteous lot. Bila bercakap mesti berlapik. Kalau nak marah pun berlapik walau apa pun kesilapan yang telah dilakukan. But yesterday changed my perception. A person whom a lot of people consider nice could be so cruel. Just because I sent an exchange to a different address, I was scolded like mad. That's fine to me, I made a mistake, I get a scolding. Fair enough. But to say that I sent the exchange just for the sake of sending, just to "melepas batuk ditangga" was too much to take. I nearly cried, how can a person say that when she has not even seen the things I sent? How can a person be so cruel to say such nasty things in a discussion board? Something yang menjatuhkan air muka? Have I hurt her feelings so bad by sending the exchange to a different address? Not even a word of thanks for my effort for trying to get the exchange delivered earlier, for standing in long que in a stuffy post office back in Taiping, on a fasting day ,on the Raya eve.

Yeah..people keep saying forgive and forget. To forgive is easy but to forget? Not in a lifetime!